FAQs
What are Aurumcards?
Aurumcards are exclusive, personalized metal cards made of high-quality stainless steel or titanium. Each card is precisely engraved and can be personalized with your own design, logo, or name – a statement of style, success, and individuality.
How can I personalize my card?
During the ordering process, you can specify or upload your desired design, logo, or name. Our team will review your design and professionally adjust it before the card is engraved.
How long does delivery take?
The production time is usually 1–5 working days .
Shipping to Germany and other EU countries then takes approximately 2-4 working days .
Worldwide shipping is also possible.
Can I order my card with my own logo or branding?
Yes. Many of our customers – including entrepreneurs, agencies or brands – have their Aurumcards produced with an individual logo or company branding.
Simply send us a short message via the contact form or by email to info@aurumcards.com
How do I properly care for my Aurumcard?
A soft microfiber cloth is sufficient to remove fingerprints or dust.
Avoid harsh cleaning agents – this will keep the engraving permanently clear and shiny.
Where are the cards manufactured?
Our cards are manufactured in a specialized production partner company in Germany , with whom we have been working for years.
Design, quality control and customer service are handled by our team in Dubai and Germany .
Can I change or cancel my order afterwards?
Since each Aurumcard is individually made , changes or cancellations can only be considered within 12 hours of receiving the order .
Then the engraving and production phase begins.
If you would like a customization, please write to us immediately at info@aurumcards.com